VGCPL Blog

FAQ Category: EOL


Would you return and re-clean if my real estate agent is not happy with the cleaning?


Yes, we have 72 hours Bond Back Promise policy. In case your real estate reports any cleaning related issues, just let us know within 72 hours of cleaning, and we will re-clean for free.

Can I leave the keys as I will be at work?


Sure. You can leave the keys in a safe place and provide us with clear access and parking instructions. Should you like us to lock the door behind, or leave the keys somewhere at the property, please let us know beforehand.

Would you provide receipt for the cleaning?


Yes. We email out the receipt at the end of the day. In case you don’t receive it, please check spam or junk folders, and let us know and we will resend it.

How much does Bond Cleaning cost?


Bond cleaning cost depends on the size and condition of the property to be cleaned. We have tried to keep it easy for you to calculate the estimated quote for bond cleaning. Use our Get a Quote calculator and you can calculate or book within few minutes.