VGCPL Blog

Archives: FAQ's


Do I need to vacuum my upholstered furniture before the cleaning service?


While not necessary, it is recommended to vacuum your upholstered furniture beforehand to remove any loose dirt and debris. This will help improve the effectiveness of the professional cleaning process.

How long does it take for the upholstery to dry after cleaning?


Drying times may vary depending on factors such as humidity levels and fabric type. However, most upholstery will be completely dry within 2-6 hours after cleaning.

Can you clean all types of upholstery fabric?


Yes, our experienced technicians are trained to clean a wide range of upholstery fabrics, including delicate materials such as silk and velvet.

How often should I have my upholstery cleaned?


It is recommended to have your upholstery professionally cleaned at least once every 12-18 months to maintain its appearance and prolong its lifespan.

How long does it take for the carpets to dry after cleaning?


The drying time varies depending on several factors such as humidity levels and carpet thickness. On average, it takes anywhere from 4-6 hours for carpets to fully dry.

Are your cleaning products safe for children and pets?


Yes, we only use eco-friendly and non-toxic cleaning solutions that are safe for both children and pets. We prioritise the health and well-being of your family.

What cleaning method do you use for carpet cleaning?


We use the hot water extraction method, also known as steam cleaning, which is proven to be the most effective and efficient way to deep clean carpets.

How often should I have my carpets professionally cleaned?


It is recommended to have your carpets professionally cleaned at least once a year, or more frequently if you have pets or heavy foot traffic.

Do you use any harmful chemicals during the cleaning process?


No, we prioritise eco-friendly practices and use non-toxic and biodegradable cleaning products that are safe for you, your family, pets, and the environment.

Is your oven cleaning service safe for all types of ovens?


Yes, our professional cleaning techniques are safe for all types of ovens, including electric ovens, gas ovens, double ovens, range cookers, and more. We tailor our approach to suit each specific type of oven.